Central Investigation Office
Email: io(kwfat)volkswagen(kwfdot)de
Hotline (24/7): (24/7) +800 444 46300, +49 5361 946300
Online channel: http://www.bkms-system.com/vw
Post: Box 1717, 38436 Wolfsburg (downtown), Germany
In person: Porschestraße 26-30, 38440 Wolfsburg (downtown), Germany